BELOW YOU WILL FIND ANSWERS TO SOME OF OUR MOST COMMON QUESTIONS.
WILL YOU HAVE MORE PRODUCTS IN THE FUTURE?
A resounding yes! We are in the process of developing some new products that will be ground breaking for the industry. Our goal is to find the holes in the industry and fill them. We are a solutions based company and we will deliver, but first the products will need to go through rigorous testing, so stay in touch with us and feel free to join our newsletter for any future announcements.
WILL THECLASSIC FIT MY TOOLS?
theCLASSIC can fit an impressive amount of tools, however, as with all luggage type products, there’s always limitations. The amount of tools that can fit in theCLASSIC is subject to your packing skills and the size of your tools. Some tools run larger than others and may limit the amount of other tools you can hold. If you are unsure if your set up will work due to larger than usual tools, please contact us and provide a list of the tools you have and we will do our best to gauge if theCLASSIC will work for you.
WILL THECLASSIC EVER COME IN BLACK?
Although we can appreciate the industry-wide desire for black, theCLASSIC will only come in our Signature Gray. This doesn’t mean future products designed by Tools And Bags won’t come in black, but theCLASSIC is in a class of its own.
DO YOU OFFER BULK DISCOUNTS?
Due to the nature of salons and barbershops, we sometimes get the request for an entire shop to be “ALL IN!” and we love it! However, we do not offer any discount pricing for bulk orders but our website is set up to discount shipping costs for bulk shipments.
WHAT IS YOUR RETURN POLICY?
You can view our Return Policy by clicking —-> here.
DO YOU OFFER INDUSTRY PRICING FOR PROFESSIONALS?
Our products are designed exclusively for industry professionals, so the pricing on our website is the industry pricing.
HOW FAST DO YOU SHIP?
We ship within 1-2 business days and use Priority Mail which has a 1-3 delivery time for shipments in the continental USA. If you need an order rushed, just put it in your notes and we will do our best!
DO YOU SHIP INTERNATIONALLY?
We ship internationally! Simply go to our checkout page and choose your country – shipping rates will be provided. Buyer is responsible for all customs duty or VAT taxes assessed by their country.